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AI Platform
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The clinical AI platform built exclusively for urgent care, enhancing patient care, simplifying provider workflows, and delivering real-time operational intelligence at every site, every visit.

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The Platform

AI that runs in the background and changes everything

Intellivisit connects every touchpoint of the patient journey, from AI-generated intake through discharge, surfacing what matters, automating what is repetitive, and monitoring what could go wrong. Your team focuses on care. The platform handles the rest.

Built for urgent care from the ground up, not retrofitted from inpatient. Bi-directional integration with Epic, eCW, Athena, and UrgentChart.

What Intellivisit Does

Eight capabilities.
One integrated platform.

Dynamic AI-Generated Patient Interview
Performs an intelligent, adaptive patient interview that gathers clinical history and chief complaint information before the provider encounter begins.
Acuity & Diagnosis Proposals
Proposes acuity levels and differential diagnoses to providers in real time, surfacing the most clinically relevant possibilities based on patient presentation.
Optimal Care Venue Routing
Routes patients to the most appropriate care venue based on acuity, presentation, and availability, reducing unnecessary ED utilization and improving throughput.
Real-Time Clinical Decision Support
Supports clinical decision making at the point of care with evidence-based guidance, consistent protocols, and pre-approved order sets that deploy automatically.
Automated Clinical Orders
Automates labs, imaging, and other clinical orders based on the patient presentation and protocol, reducing manual entry and ensuring best-practice utilization.
Patient Experience Activation
Activates best practices in patient experience at every touchpoint, from digital intake through discharge, ensuring the patient encounter consistently reflects your program standards.
Automated Clinical Documentation
Writes clinical documentation based on the patient interview and encounter data, reducing provider documentation burden and improving note quality and consistency.
Bi-Directional EHR Integration
Interfaces bi-directionally with EHR platforms including Epic, eCW, Athena, and UrgentChart, keeping urgent care connected to the broader health system without duplicate data entry.

Want to see Intellivisit running in a live program?

We can walk you through a live demo calibrated to your site volume, EMR, and patient mix.

Request a Demo →
Built Before AI Was a Buzzword

Thoughtful by design.
Transparent by principle.

When most of healthcare was still debating whether artificial intelligence belonged in clinical settings, UCP was already deploying it in urgent care. Intellivisit was not built in response to a trend. It was built because we understood, years before it became fashionable, that the right AI in the right clinical context could do something remarkable: make every provider better, every visit more consistent, and every program more resilient.

That head start matters. Intellivisit carries years of real-world urgent care data, clinician feedback, and iterative refinement that no new entrant can replicate quickly. The foundation is deep because we laid it early.

White-Box AI: Full Transparency

Intellivisit does not operate as a black box. Every recommendation, every proposal, every clinical suggestion surfaces its reasoning to the provider. Clinicians see what the system considered and why. This is not a concession to caution: it is a design principle. Trust in AI is earned through transparency, not asserted through outcomes.

Clinician-Driven Development

Every algorithm update, every protocol refinement, every new capability in Intellivisit is shaped by feedback from the providers who use it daily. Urgent care clinicians are not end-users of this platform: they are co-architects of it. That feedback loop is permanent, structured, and central to how the platform evolves.

Three Pillars

Operational. Clinical. Financial.
All three. Simultaneously.

Operational
Intellivisit streamlines operations so your team can deliver more care with greater consistency and less friction.
Productivity Optimization. Automated workflows, standardized processes, and auto-prepared documentation reduce staffing demands and enhance care delivery.
Protocol Agility. Quick adaptation to health trends or protocol changes, enabling rapid, data-driven decision-making for leaders.
Time Savings. Streamlined workflows that shorten patient visits and reduce staffing needs relative to patient volume, improving cost efficiency.
Clinical
Intellivisit elevates clinical quality and consistency across every provider and every encounter.
Consistent Care. Consistent, evidence-based care through expert-curated medical interviews and customizable protocols.
Documentation Support. Simplified workflows with automated documentation and consistent deployment of pre-approved orders, allowing providers to focus on patient care.
Research Insights. Ability to analyze historical cases to identify care gaps, driving continuous improvement.
Financial
Intellivisit protects and grows the financial performance of every program it supports.
Revenue Support. Clinical documentation supports accurate E/M coding and guides lab and x-ray utilization per clinical best practices.
Expense Management. Supply expense managed by appropriate lab use and streamlined workflows to enable staffing and payroll efficiency.
Ecosystem Value. Intellivisit aligns urgent care with broader health system strategies, delivering scalable and consistent financial value.
The The Brain of Intellivisit

Powered by Lucent

Lucent is a proprietary AI system using Bayesian Directed Acyclic Graph with heuristic tie breaking to predict patient diagnoses.

 

Updated through an Expert-in-the-Loop model, trained on real-world cases, and refined through expert-validated test cases, accurate, transparent, and clinically trustworthy.

AI Selection Criteria

Why Intellivisit wins on
every dimension.

Mantainability
EMR-Agnostic
Unlocks versatility across healthcare ecosystems, not locked to a single EMR.
Explainability
Whitebox
Transparent results that aid provider understanding and trust, not a black box.
Controllability
Human-in-the-Loop
Experts validate and nuance outputs, eliminating the overfit and bias risk of pure machine learning.
Adaptability
Workflow-Optimized
Streamlines processes specific to urgent care, not an out-of-the-box generic AI solution.
Accuracy
Advanced
Precision rises with increased effort input, continuously improving through expert-validated real-world cases.

See Intellivisit in action

Request a live platform demo and see how Intellivisit works inside a Modern Urgent Care program.

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Strategy, execution, and AI-powered optimization for health systems building or transforming Modern Urgent Care programs.

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