Dr. Russell has a rare combination of both clinical and industry leadership experience. He previously served in the Chief Medical Officer role with a multi-state telehealth service before joining UCP-Merchant Medicine. He currently provides clinical oversight for Intellivisit, leading a clinical and technical team to refine and improve the machine learning/AI “brain” behind Intellivisit–software that’s been used in over 1 million Urgent Care encounters to date. Additionally, Dr. Russell has been a leader in UC education and publishing with nearly a decade of medical podcasting and instructional video creation credits under his belt. He currently serves as an editor with EM:RAP, creating the CorePendium and UCMax products. Dr. Russell is the emeritus editor-in-chief of the Journal of Urgent Care Medicine, the world's only peer-reviewed Urgent Care journal, and has attained board certification in Medical Editing in the Life Sciences (ELS). Clinically, Dr. Russell maintains an active and varied clinical practice ranging from telehealth to hospice to urgent care and emergency medicine. He is currently clinically board certified in both EM and Palliative Care. He is a fellow of CUCM, AAEM, and ACEP and has served in patient care and medical director roles in EM and UC for 15 years. Dr. Russell also holds a master’s in clinical research and has co-authored over a dozen peer-reviewed publications. He is data-driven and brings experience and passion for improving the quality of patient care through clinical metric development. He has been a frequent guest lecturer and keynote speaker at various domestic and international academic conferences.